VILLAGE INN PRIVACY POLICY
THIS WEBSITE IS ONLY INTENDED FOR USERS IN THE UNITED STATES. IF YOU RESIDE OUTSIDE THE UNITED STATES, PLEASE DO NOT USE THIS WEBSITE, OUR SERVICES OR OUR OTHER PROPERTIES.
1. OUR COMMITMENT TO PRIVACY
Your privacy is important to BBQ Holdings, Inc. dba Village Inn (“Village Inn”). To protect the privacy of the visitors (“you”) to the Village Inn website at https://www.villageinn.com, Village Inn (“we/us”) has developed this Privacy Policy (“Policy”) explaining our online information practices and the choices you can make about the way your information is collected and used. Please read below for more specific information on the type of information that we collect and how we use it.
2. TYPES OF INFORMATION WE COLLECT
This section of our Policy describes in detail the type of information that we collect. We collect information from you in various ways when you access or use various services (the “Services”), our websites and/or our mobile applications (collectively, the “Properties”). Much of the personal information collected through the Properties is voluntarily submitted by you. For example:
In addition to information you provide us voluntarily, we collect certain information from you automatically when you access and use our Properties. For example:
3. HOW WE USE INFORMATION WE COLLECT
How We Use Information
We may create anonymous information records from personal information by excluding information (such as your name) that make the information personally identifiable to you. We may use this anonymous information to analyze request patterns and usage patterns so that we may enhance our Services. We reserve the right to use and disclose anonymous information to third parties in its discretion.
Who May Receive Information
We may share the information we collect with our affiliated companies and with third parties that assist us with our Services and other Properties. These companies may assist us in such activities as processing menu orders, conducting sweepstakes and contests, promoting our Services through marketing and advertising, conducting quality assurance testing, providing technical support, running customer loyalty or rewards programs and otherwise improving our third party service providers and other Properties.
For example, we use certain services provided by Punchh, Inc. (“Punchh”) to run a customer loyalty program and present special offers on our Properties. As part of these services, certain personal information you provide may be shared with Punchh (including, without limitation, your name, email address, payment information and/or information regarding the purchases you make with us). In connection with such services, Punchh may use this information as permitted by Punchh’s privacy policy (available at: https://punchh.com/privacy_policy).
We also may share this information in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction involving the sale, transfer, divestiture, or disclosure of all or a portion of our business or assets, or in the event of an insolvency, bankruptcy, or receivership involving Village Inn. In any of the foregoing situations, some or all of the information we collect from you may be transferred to a third party as a result of the transfer of our business or assets, subject only to agreement by the acquirer that the information will be subject to the same or substantially similar privacy protections as those established by this Privacy Policy, and without any requirement of a consumer privacy ombudsman. This may include personal information.
We further may share this information with law enforcement officials, or when we believe that we must do so to identify, contact or bring legal action against someone who may be violating our rights, or may be causing injury to or interfering with our or another’s rights or property.
We further may share this information if we believe that disclosure is necessary: (a) to comply with relevant laws or to respond to subpoenas or warrants served on us; (b) to protect and defend our rights or property or the rights or property of others; (c) in connection with a legal investigation; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Policy or other terms of use.
4. OUR COMMITMENT TO DATA SECURITY
The security of your personal information is important to us and so we employ reasonable and appropriate technical and organizational security procedures and processes designed to help protect against loss, misuse, and alteration of the personal information that we collect and process through the Properties. We further follow applicable laws and requirements to protect your information processed through the Properties. However, we unfortunately cannot guarantee 100% security for data collected or processed through the Properties. As a result, we do not ensure, warrant or guarantee the security or integrity of such information.
5. SPECIAL NOTICE TO CALIFORNIA CONSUMERS
California residents may request a list of certain third parties, if any, to which we have disclosed personally identifiable information about you for their own direct marketing purposes. You may make one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. To request this information, please contact us using the “Guest Relations” link on our websites or at the address listed at the bottom of this Policy. Currently, we do not honor “do-not-track” requests. However, you may find information on how to opt out of many websites by visiting Network Advertising Initiative (NAI) at http://www.optout.networkadvertising.org
6. SOCIAL NETWORKING SITES
The Services may allow users to access social networking sites (each, an “SNS”) to interact with and share their experiences with the Services with friends. If you are not a registered user of the Services, you can create an Account by clicking on “Sign In” using Facebook or another SNS that we support, and then entering your SNS login credentials. In this case, we may receive information from Facebook or another SNS to make it easier for you to create an Account on the Properties and show our relevant content from your Facebook and SNS friends. Once you register on the Properties and connect with Facebook or another SNS, you will be able to post recent activity back to Facebook or the other SNS. Any information that we collect from your Facebook or other SNS account may depend on the privacy settings you have with that SNS, so please consult the SNS’s privacy and data practices. You acknowledge and agree that you are solely responsible for your use of these third party SNSs and that it is your responsibility to review the terms of use and privacy policy of such SNSs. We and our affiliates and third party providers will not be liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs.
7. CHILDREN’S ONLINE PRIVACY PROTECTION ACT
Our Properties are not intended for children under 13 years of age. Consistent with this and the Children’s Online Privacy Protection Act, we do not intend to, or knowingly, collect, use or disclose personal information from children under 13 years of age. If you are under 13 years of age, do not use or provide any information on the Properties. If it is determined that a child under the age of 13 has provided us with personal information, a parent or guardian of that child should contact us at the email address or phone number listed at the bottom of this Policy to delete this information from our records. We will use reasonable efforts to delete the child’s personal information from our existing files.
8. CHANGING YOUR INFORMATION
If you would like to update the personal information provided to us, please contact us as indicated below. In addition, you may opt-out of receiving promotional emails by following the op-out instructions included with each email you receive.
9. CHANGES TO OUR PRIVACY POLICY
We reserve the right to change our Policy from time to time. Any changes to our Policy will be effective and applicable upon change of our Policy as accessible through our websites. The fact that there have been changes to this Policy will be reflected by the “Effective Date” as displayed at the bottom of this Policy. Your continued use of our websites or our Services or other Properties after we make changes is deemed to be an acceptance of those changes, so please check this Policy periodically for updates. This Policy shall be governed by the laws of the State of Tennessee, USA.
10. HOW TO CONTACT US
For any other information or questions regarding our Properties or the information you have submitted to us through the Properties, please contact us as follows:
Please also visit the terms and conditions that may from time to time be posted on our websites, as these explain other terms governing the use of our Properties.
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