Guest Relations

We care about what our customers think

Thank you for visiting the Village Inn website. We care about what our customers think. If you have questions or concerns, please contact us below. If you’ve requested that we contact you, we will do our best to get back to you quickly.
Or, get an answer from our Frequently Asked Questions below:

How can I sign-up to receive email offers?

Simply sign-up for our eClub and you’ll be enrolled to receive monthly coupon offers and more. The Village Inn eClub is available to all our guests.

How can I change my email address or opt-out of eClub messages?

Simply click on “Manage Your Preferences Here” link at the bottom of any eClub message to change your name, email address, favorite location, or membership preferences.

Online Food Ordering:

  • Locations:  If you do not see your favorite restaurant on the online ordering site today, please check back soon!  Click on the “View Menus” link to search for locations currently online.
  • Order support:  If you have any questions about your online order, please contact the specific restaurant location for assistance.
  • Feedback:  If you have feedback, please fill out our Guest Relations contact form and someone will be in touch with you.

How do I find out about Franchising opportunities?

Review our comprehensive Franchising section

How do I check my Gift Card balance?

Click here

In person – take your card to the register at any participating Village Inn restaurant and ask the cashier to check your balance for you.

How can I learn about job opportunities at Village Inn?

Check out our Careers section.

Where can I see a listing of all Village Inn locations?