We encourage our prospective franchisees to conduct significant due diligence during the discovery process and contact existing franchisees with questions on marketing, finances, sales volumes, operations, etc. The amount of profit or loss is dependent on a number of factors, including the ability of the franchisee to manage the business, drive sales volume, and control operating costs. In addition, we disclose an Item 19 – Financial Representation in our FDD to aid in your due diligence of the franchise opportunity.